Shipping policy

Last updated: August 2026

Processing Time: All orders are produced and dispatched within 2–7 business days after payment is confirmed. Processing times may be longer during holidays or peak seasons.

Estimated Delivery Times (from dispatch date):

Region Standard Shipping
Hong Kong 3–7 business days
United States 5–10 business days
United Kingdom 5–10 business days

Shipping Rates: Live shipping rates are calculated in real time based on the order’s size, weight, and destination to you with accurate shipping costs at checkout.

Order Tracking: Once your order has shipped, you will receive a confirmation email containing your tracking number and a link to track your package.

Customs & Import Duties: International orders may be subject to local import taxes, customs duties, or fees upon arrival. These charges are the buyer's responsibility and are not included in the order total or shipping cost.

Lost or Delayed Packages: If your package appears lost or significantly delayed, please contact us at support@cutetypeco.com and we will work with the carrier to resolve the issue.